Elements and Performance Criteria
- Assess scene and/or organisational requirements
- Organisational protocols are followed when liaising with the media
- Restricted and/or special access areas are clearly defined to media personnel to safeguard the operation and to prevent contamination of evidence where relevant
- Media access to personnel/volunteers/victims/casualties is controlled as appropriate
- Operational responsibilities and provision of information to media is assessed in accordance with organisational policies and procedures
- Develop media strategy
- Media plan is used to form the media strategy
- Arrangements are made to meet media requirements in accordance with incident characteristics, current developments and organisational and legal requirements
- Organisational media representative is selected and briefed according to availability, knowledge of incident, media presence and role played in the incident, as appropriate
- Media briefing area is allocated with required resources where possible
- Media cooperation is gained in order to coordinate information flow and to provide information to the public on matters of safety and public interest
- Media strategy is changed at any time to suit operational demands and/or level of incident
- Approval is gained for information releases where appropriate
- Information briefing sessions and tours are scheduled at appropriate times in line with operational responsibilities and media requirements
- Media personnel and VIP are provided with occupational health and safety clothing where appropriate
- Provide information to media
- Organisational protocols are followed when liaising with the media
- Provision of current developments of incident by organisational media representative is ensured where appropriate
- Interview and photo opportunities are scheduled and conducted to provide information where appropriate
- Other organisations are consulted with at the incident to ensure a consistent presentation of information to the media
- Accurate records of media enquiries and interviews are maintained
- Two-way communication process between organisation and media is maintained
- Promote the organisation via the media
- Work and achievements of organisation, volunteer and/or other organisational personnel at incident are promoted to assist in maintaining morale and public profile
- Professional standards of the organisation and support for victims and others affected by the incident are reflected through own demeanour and presentation where relevant